One day shipping may indeed become autonomous but until then ships are run by people who get sick, injured, fall mentally ill and unstable, and sometimes sadly die.
Our people’s claims handlers regularly assist to assure seafarers receive speedy and adequate medical attention, are repatriated as soon as fit, families briefed, costs monitored, logistics sorted to the dot. In cases of litigious aspects and/or compensation due, enlisting legal help to assist clients fulfill contractual obligations.
We further handle stowaway cases, which are increasingly difficult both on account of world political situation and tightening of regulatory regimes, and have been able to disembark stowaways in Turkey, Greece, Egypt and Bulgaria.